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Please reach us at FAQ@sonicMESSENER.com if you cannot find an answer to your question.
Frequently Asked Questions
Why am I not receiving any notifications?
If you're not receiving notifications, it's likely that you haven't granted the app permission to use your microphone or display notifications. Please go to the app’s settings and ensure these permissions are enabled.
Does the app drain my battery?
No, unlike Wi-Fi or Bluetooth, our technology is designed to be power-efficient and does not significantly impact your battery life, even when the app is running in the background.
Do you record any conversations?
No, we do not record any conversations or audio. Your privacy is our top priority.
Do you collect any personally identifiable information?
No, we do not collect any personal data that can identify you. We are committed to protecting your privacy and ensure that we don’t know who you are.
What data do you collect?
When you receive a notification, your phone sends a verification signal that the notification has been received. If you interact further with the notification, another verification signal is sent. These signals include your phone’s ID and location data. We analyze this data for service improvement, but it is not linked to your personal identity.
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